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Health Care and Social Services in Finland
The health care services available for EU citizens and non-EU citizens in Finland are different. Non-EU citizens must use private health care services. EU-citizens are entitled to public health care services.
The general emergency number in Finland is 112 for the police, fire brigade and ambulance.
Students in need of information about health, illnesses or health care services can call the Telephone Health Service number (09) 10023.
The HAAGA–HELIA University of Applied Sciences does not take any responsibility for students´ medical expenses in case of an illness or emergency.
Health Care Services at HAAGA-HELIA
Each HAAGA-HELIA campus has a nurse who students can contact. Please book an appointment in advance. Contact info and office hours of the nurses are available in the Student’s Extranet.
Please note that some of HAAGA-HELIA’s telephone numbers have changed in July 2009. For updated telephone numbers, please see www.haaga-helia.fi.
Campus Haaga
Name
Contact Information Tel. 09 5807 8641 or 050-310 56100
Location Room 372
Campus Malmi
Name Ms. Irja Turkki
Contact Information Tel. 09 350 92 157
Location The room opposite to the dance studio (in the basement).
Campus Pasila
Name Ms Hannele Ahokas, Ms Arja Taipale
Contact Information Tel. 040 334 0120 or (09) 1489 0258, Tel. 050 310 5591 or (09) 1489 0348
Location Room P28 (on the upper basement floor of the SLK Building).
Campus Porvoo
Name Ms Mervi Ravanne
Contact Information Telephone appointments:Mon and Thu morning, tel. 020 513 1530 Tue and Fri, tel. (019) 520 4228 Wed and Thu afternoon, tel. (019) 520 4229
Location
Campus Vallila
Name Ms Anneli Kahilainen-Niskanen
Contact Information For further information, please contact the Vallila info desk or International Services.
Location The room near the gym (in the basement).
Campus Vierumäki
Name The nurse is at Vierumäki every second week.
Contact Information For further information, please contact the Medical Centre, tel. (03) 8424 1068.
Location
Campus Pasila
Name Doctor Johanna Miettinen
Contact Information Doctor’s appointments are always scheduled through the nurse
Location
Campus Pasila
Name Psychiatric nurse Sirpa Helenius
Contact Information Tel. (09) 2296 5313 or 050 545 1853
Location Reception at room 365 (SLK Building, 3rd floor).
Public and Private Health Care Services
Health care services available for EU citizens and non-EU citizens in Finland are different. Non-EU citizens must use private health care services. EU-citizens are entitled to public health care services
EU-Citizens
European Health Insurance Card
EU/EEA citizens should obtain the European Health Insurance Card (which replaces the form E-128 or E-111) from their country of residence prior to departure. The card can be obtained from the social security institution in the student’s country of permanent residence. The card will entitle students to transfer their existing social benefits to another EU/EEA member state (e.g. medical or hospital treatment against a small fee). In addition to the card, students are highly recommended to have private travel insurance, which covers for example also their luggage.
Health care services for EU citizens
EU-citizens are entitled to the same health care as the Finnish citizens by showing their passport and European Health Insurance Card at the hospital or health station. If you need to go to a doctor, you should contact the closest public health centre where you live. Except in a case of an emergency, it is recommended to make an appointment in advance.
A doctor’s appointment at a public health centre costs 13 - 20 €. Information on the public health care services is available on the City of Helsinki Health Department’s website. Students should always contact the nearest public health centre.
Health stations closest to the student accommodation:
Helsinki
Pasila: Vallilan terveysasema (Vallila Health Station)
Address: Rautalammintie 2
Doctor’s appointments: Tel. (09) 3105 0333
Dentist’s appointments: Tel. (09) 3105 3500
Opening hours: Mon 8.00 - 18.00, Tue - Fri 8.00 - 16.00
Kamppi: Töölön terveysasema (Töölö Health Station)
Address: Sibeliuksenkatu 14
Doctor’s appointments: Tel. (09) 3104 5500
Dentist’s appointments: Tel. (09) 3104 6202
Opening hours: Mon 8.00 - 18.00, Tue - Fri 8.00 - 16.00
Kannelmäki: Kannelmäen terveysasema (Kannelmäki Health Station)
Address: Kaustisenpolku 6 A
Appointments: Tel. (09) 3104 7355
Opening hours: Mon 8.00 - 18.00, Tue - Fri 8.00 - 16.00
Health care in evenings and weekends in Helsinki:
Maria Hospital’s Emergency Health Centre (Marian sairaala)
Address: Lapinlahdenkatu 16, Building 15, Entrance C
Appointments: Tel. (09) 310 63231
Opening hours: Mon - Fri 16.00 - 22.00, Sat - Sun 08.00 - 22.00
Emergencies 24h every day
Malmi Hospital’s Emergency Health Centre (Malmin sairaala)
Address: Talvelantie 6
Appointments : Tel. (09) 310 67468 or (09) 310 6611
Opening hours: Mon - Fri 16.00 - 22.00, Sat - Sun 08.00 - 22.00
Emergencies 24h every day
Porvoo
Porvoon sosiaali- ja terveyskeskus (Porvoo Health Station)
Doctor’s appointments: B-vastaanotto
Address: Lundinkatu 13 C, 06100 PORVOO
Appointments: Tel. (019) 520 211
Opening hours: Mon - Fri 8.00 - 16.00
Vierumäki
Heinolan terveyskeskus (Heinola Health Station)
Address: Torikatu 13, Heinola
Appointments (24 hrs): Tel. (03) 7152 205
Private clinics offer health care services at higher prices; a first visit to a doctor can cost 50 - 100 €. Private health centres are a good option, if you have an insurance, which covers the treatments.
Non-EU-citizens
For citizens of the non-EU and non-EEA member countries, personal insurance which covers all medical expenses in case of illness or emergency is obligatory. Since the public health centres do not offer treatment for people who are not citizens of the EU/EEA it is very important for students to have a private health insurance which covers expenses in case they become ill. Without such insurance, student will be liable for all medical fees and expenses incurred in the event of accident or illness.
In case of an illness, students who have a private health insurance can contact any private health clinic and make an appointment to see a doctor. A visit to a doctor or a dentist at a private health clinic costs ca. € 50-100. Contact details for a few local private health clinics:
Diacor Medical Centers
Mehiläinen Clinics and Dentists
City Dental Clinic
Nursing Services
Students in need of medical care or advice can call the public health care officials Telephone Health Service number (09) 10023, which is open 24 hours every day of the year. The service is given by professional nurses with long experience in health care. The service costs the price of a normal telephone call and is available also in English.
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